Annual Fund Manager – Q City Metro
Position: Annual Fund Manager
Reports to: Director of Donor Engagement
Date: June 2022
The Annual Fund Manager is a key member of the CSO’s development team who is responsible for planning and executing annual giving strategies for donors at the $1-$4,999 level. A particular focus of the work of this position is to develop the annual fund program, which requires high level management for over 1,000 households. Together with the CSO Director of Donor Engagement, the Annual Fund Manager will lead a major campaign of stewardship and acquisition of personalized culture touchpoints.
Success in this role requires enthusiastic and clear communication with internal and external constituents, excellent project management skills, creativity and vision, and an enthusiasm for the cause that will inspire a strong record of support . Significant technical expertise is also required in using the CSO’s CRM, Raiser’s Edge NXT, to manage donor data, organize prospecting efforts, and extract lists and data.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Annual fund development
• Develop and implement an annual strategy to retain, acquire and grow donors at donation levels from $1 to $4,999.
• Maintain a portfolio of 75-100 annual funders and prospects
• With the support of the Director of Donor Engagement, implement multi-channel and large-scale fundraising campaigns that include renewals, increase in donations, donor acquisition, monthly donations and donations specials.
• Work with select members of the development and marketing teams to prepare an institution-wide client communications and events calendar, with a focus on solicitation, culture and customer management plans. annual fund to achieve the short and long term objectives of the CSO annual fund.
• Oversee quarterly donor newsletter sharing benefits communications, events, impact stories and donor reports.
• Ensure donation pages on the CSO website are up to date and reflect active donation campaigns.
• Maintain list of CSO donors for all program books.
• Lead annual renewal and acquisition campaigns with direct mail, phone calls, events and volunteer engagement.
• Manage and implement the development, execution and promotion of Annual Fund related events and benefits realization.
• Provide the CSO graphic designer with guidelines for the timely delivery of materials that represent the CSO brand and adhere to best practices in donor communications.
• Develop new philanthropic engagement strategies such as online giving, monthly giving and other initiatives to increase annual fund giving.
• In collaboration with the Database Manager, ensure that a high level of stewardship is supported by the care, maintenance and configuration of all annual CSO fund data in Raiser’s Edge.
• In collaboration with the database manager, create and follow the annual membership solicitation, stewardship and prospecting
• Monitor, analyze and report on the progress of individual giving campaigns; write communications, sketches, progress reports and planning documents for members of senior management and the board of directors.
• Attend concerts and member events as a CSO staff representative during and after office hours.
• Flexibility to adjust the schedule as needed (with notice if possible) for support during events, which frequently occur in the evenings and on weekends.
3-5 years of related development experience, preferably in the arts
Training and/or interest in symphonic music preferably
Ability to craft a compelling, donor-specific case for support and solicitation package
Success in annual fund management and extensive knowledge of fundraising principles
Demonstrated success in event management, timelines, planning and culture
Interest and dedication to communicating CSO priorities to an external audience
Excellent oral, written and interpersonal skills with the ability to initiate and build relationships with potential individual donors over the phone and in person
Ability to work both independently and collaboratively, with a knack for building strong and productive relationships across constituencies
Demonstrated success in organizing work, meeting strict deadlines and setting priorities
Excellent organizational, interpersonal and networking skills with individuals and large groups
Creative, professional and entrepreneurial spirit
Ability to maintain highly sensitive and confidential donor information
Knowledge of Raiser’s Edge and Microsoft Office suite of products
Excellent critical thinking, strategic planning and problem solving
Night and weekend work required
Qualified candidates should send a CV and cover letter to [email protected]
Charlotte Symphony Orchestra is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of race, sex, gender identity, sexual orientation, color, religion, national origin, age, disability, veteran status, or genetics. information. This policy applies to all terms, conditions and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline and termination.